| ADA |
Americans with Disabilities Act. |
| Attrition Clause |
Allows the hotel to impose a penalty if the actual
guest rooms used are significantly less than the rooms blocked. |
| AV |
Audio Visual Equipment. |
| BEO (Banquet Event Order) |
Hotel's information sheet that provides details of
meeting function such as room set, catering, AV, billing, etc. |
| Block |
The number of guest rooms reserved for a group. |
| DMC (Destination Management Company) |
Professional management companies typically hired
to produce events, activities, tours, staffing, and transportation
utilizing local knowledge and resources. |
| Function Form |
Gives a detailed breakdown covering a single event. Also called a banquet event order. |
| Lanyard |
A neck cord that attaches to a name badge so it can
be hung around a person's neck. |
| RFP (Request for Proposal) |
Sent to contractors to request a bid for services
(usually hotel, AV, exhibit contractor, off-site caterer, etc.). |
| Second-tier Cities |
Suburbs of major cities and smaller cities that offer the organizer an attractive location and at the same time provide less costly accomadations and transporation. |
| Slippage |
Reduction in number of guest rooms used from the original reserved block. |
| Site Inspection |
A tour of the property conducted by representatives
of the property in order to determine is the site is suitable for
the meeting. |
| RFP (Request for Proposal) |
Sent to contractors to request a bid for services (usually hotel, AV, DMC, exhibit contractor, off-site caterer, etc.). |
| Walk |
A term used for a person who has a guaranteed reservation
but is moved to another hotel because the hotel is overbooked. |