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All student volunteers must understand and speak English well. Volunteers should dress neatly and wear comfortable shoes (further details below). Good customer service is very important.
Job Descriptions 2010
Advanced Registration Desk Assistant
This position reports to the registration coordinator and is responsible for handing out badges, programs, and answering meeting related questions from arriving registrants. This is a fast-paced job that requires you to interact with attendees. A neat appearance and pleasant attitude is desirable.
Advanced Registration Desk Lead
This is a lead position in charge of supporting advanced registration staff by: Keeping Program books, Abstracts with Programs, and Abstracts on CD-ROM stocked at each station; answering FAQ's from attendees; keeping aisle behind desk clear of empty boxes and waste; recycling cardboard, paper, and plastic; liaison to badge reprint staff member.
Candidates for this position should have experience working well in a fast paced, customer service environment. It's essential that you be able to own your voice and assist attendees in need of badge corrections, directions inside the convention center, and other frequently asked questions. You'll report to the Onsite Registration Coordinator, William Cox.
Alternates may be assigned a wide variety of positions to fill in those positions when volunteers miss assignments. Alternates are encouraged to bring course work or reading materials with them for idle periods. Alternates are strongly encouraged to attend one of the Presentation Coordinators Training Sessions which are offered Saturday through Monday from 12:15 to 1:15 p.m.
Annual Meeting Office Runner/Hotel Annual Meeting Office Runner
Must be a pleasant; helpful person to answer phones and questions from walk-in attendees. A quick learner and able to make simple decisions and handle the unexpected. Must work well with others and will be required to run errands, deliver signs, and check meeting rooms. Additionally, you will assist the office manager as needed for any requests. Wear comfortable shoes and have a neat appearance.
This position involves making sure attendees have a current badge, with a new watermark, and that people entering the Technical Sessions have a badge. Students signing up for this position would need to tell people to register for the meeting if they do not have a current badge.
Badge Reprint Assistant
The Badge Reprint desk is intended to be a self-service station for registrants who’ve misplaced or forgotten their badges. The Badge Reprint Assistant will be responsible for confirming the registrant’s name on the meeting roster, assisting the registrant in printing a duplicate badge, and refilling printers with badge stock. This person will need to engage registrants in conversation to determine how to best meet their needs. Good customer service skills are a plus; please dress neatly.
This position requires folding and stuffing badges into blank badge holders, and filing them in alphabetical order in preparation for pick up by Early Registration attendees. This position reports to the registration coordinator and takes place prior to the start of the meeting. Comfortable shoes are recommended.
Bookstore Set-up/Tear down
Heavy lifting of boxes off of skids onto tables per the direction of GSA Bookstore staff and floor plans. Must be organized and able to work independently and quickly after receiving instructions. Must be able to lift boxes weighing between 25 and 50 pounds. Wear comfortable clothes and shoes suitable for lifting, carrying, standing on cement floor, etc. Saturday will be a full day; break for lunch on your own.
Council Office Assistant
Answers phones and questions from walk-in attendees. A quick learner and able to make simple decisions, run errands, deliver, signs, and check meeting rooms. Additionally, you will assist the office manager as needed for a variety of tasks. Wear comfortable shoes; neat appearance.
Early Registration Desk Assistant
This position reports to the registration coordinator and is responsible for handing out badges to Early Registration meeting attendees. This is a fast-paced job that also requires you to restock tables with meeting programs. A neat appearance and pleasant attitude is desirable.
Exhibitor / GSIF Check-In
This position reports to the Exhibitor Registration Coordinator and requires inserting badges into badge holders for distribution to school representatives and exhibitors and directing them to their booth space in the exhibit hall. This is a fun, fast-paced job that requires good teamwork skills. Previous experience with laser printers is a plus. Neat appearance and comfortable shoes are preferred.
Field Trip Helper
Help check-in field trip participants and hand out material. Transport guidebooks from storage area to departure areas. Must be in good physical condition and be able to lift boxes weighing between 25 and 40 pounds. Being on time (early a.m.) for scheduled shift is very important. Neat appearance is required, but jeans and comfortable shoes are appropriate.
Assist with unloading of the Foundation’s crates in the Foundation’s Booth; assist with the set-up and processing of items for the Foundation’s Silent Auction, as well as packing up left-over auction items at the close of the meeting; assist with dismantling the Foundation’s Booth at the close of the meeting.
GSA Registration Ambassador
It’s very important that our attendees are able to register for the meeting in a quick, efficient manner. Ambassadors help to do this by directing arriving attendees to the:
- On-site Registration Desk
- Advanced Registration Badge Pickup Desk
- Exhibitor Registration Desk
- Trouble Shooting Desk
An outgoing personality and willingness to assist attendees by giving directions and answering questions is strongly encouraged. The Student Volunteer Coordinator will provide a staff vest for you to wear during your shift.
Hall of Fame Set-up/ Tear Down
Some minor lifting of poster stands. Per directives of GSA staff and floor plans, posters must be hung by Velcro on poster stands. Must be organized and able to work independently and quickly after receiving instructions and must understand English. Wear comfortable clothes suitable for lifting and working on the floor (rolling and unrolling large posters).
Headquarters Poster Set-up/Tear Down
Some lifting, reaching, and bending to hang display panels per directives of GSA staff. Must be a perfectionist about hanging things straight, able to work independently and quickly after receiving instructions, and must understand English. Wear comfortable clothes suitable for lifting and working on the floor (rolling and unrolling posters).
Poster Hall Set-Up
Tack section winner signs to poster boards; place 50 power strips throughout the poster hall; other light-duty tasks for setup.
Help with setup for the program; run errands; hang signs; help generate an audience by directing people toward the area of the program; facilitate seating for attendees; crowd control; collect evaluation forms. Utilize people counter, if requested.
Presentation Coordinator Training
All presentation coordinators must take this training before their first scheduled presentation coordinator position. Alternates are strongly recommended to also take this training. The hour of training is credited toward your total number of volunteered hours (one hour only).
Presidential Address and Awards Ceremony
Greeters will hand out programs prior to the ceremony. A neat appearance and pleasant attitude are desirable.
Registration Print Monitor
This position reports to the Registration Coordinator and requires inserting badges into badge holders for distribution to on-site meeting registrants. This is a fun, fast-paced job that requires good teamwork skills. Previous experience with laser printers is a plus. Neat appearance and comfortable shoes are preferred.
Registration Ribbon Assistant
Sort through pre-printed name badges and attach ribbons onto the International Participant name badges prior to registration opening.
This position reports to the Registration Coordinator. Duties include running errands for GSA staff, keeping registration materials stocked and in order, and may require lifting up to 25 pounds. The registration runners will need to familiarize themselves with the Convention Center map. A neat appearance and the ability to work well with the registration team are required.
This position reports to the Registration Coordinator and will assist in unpacking crates and boxes prior to the start of the meeting. May be required to lift up to 50 pounds. Running errands and deliveries to Headquarters Hotels may be required. Jeans/work clothes and work gloves are suggested.
Registration Tear Down
This position reports to the Registration Coordinator and assists with packing crates and boxes, recycling waste, and loading pallets for shipping. You may be required to lift up to 40-50 pounds. Jeans/work clothes and gloves are suggested.
Short Course Helper
Position reports to the Short Course Program Officer. Check names at the door, help set up classrooms, pass out paperwork, ensure that all AV and catering arrive when needed.
Speaker Ready Room Assistant
Assist with directing people through the process of the Speaker Ready Room. Students must be knowledgeable with computers and have Mac, PC, Powerpoint, and PDF experience.
Student Volunteer Office Assistant
For students with a wide range of skills and experience. Must be able to help deal with many problems/people at once without getting flustered. Excellent customer service skills. Help verify proper placement of people and things. Help solve problems with a level head, fill in for absent volunteers, and assist with the posting of job assignments. Students with knowledge of Excel and word-processing are welcome.
Technical Session Presentation Coordinator
Must attend one Presentation Coordinator Training Session prior to serving as a presentation coordinator. Pre-conference presentation coordinators must have previous experience with LCD projectors and have the ability to operate a computer. Presentation Coordinator Training sessions are offered Saturday through Tuesday from 12:15 to 1:15 p.m.
Take tickets from attendees. Duties may also include selling tickets to attendees, helping with crowd control and seating arrangements, using people counters, facilitating Q&A with portable microphones; and collecting evaluation forms at end of an event.